{"id":9456,"date":"2023-12-18T06:49:51","date_gmt":"2023-12-18T06:49:51","guid":{"rendered":"https:\/\/www.mapfre.com.tr\/blog\/?p=9456"},"modified":"2024-09-18T10:50:54","modified_gmt":"2024-09-18T10:50:54","slug":"yol-yardim-hizmetleri-nelerdir","status":"publish","type":"post","link":"https:\/\/www.mapfre.com.tr\/blog\/yasa\/yol-yardim-hizmetleri-nelerdir\/","title":{"rendered":"Yol Yard\u0131m Hizmetleri Nas\u0131l Al\u0131n\u0131r, Neler \u0130\u00e7erir?"},"content":{"rendered":"\n<p>Arac\u0131n\u0131z\u0131n bak\u0131m\u0131n\u0131 yapt\u0131rman\u0131za ra\u011fmen s\u00fcr\u00fc\u015f esnas\u0131nda \u00e7e\u015fitli sorunlar ya\u015faman\u0131z veya trafikte her zaman risklerle kar\u015f\u0131la\u015fmak m\u00fcmk\u00fcn. Arac\u0131n\u0131z \u00e7al\u0131\u015fmad\u0131\u011f\u0131nda veya bir kaza ya\u015fad\u0131\u011f\u0131n\u0131zda da yolda kalman\u0131z tabii ki ka\u00e7\u0131n\u0131lmaz. \u0130\u015fte, bu olumsuz durumlarda \u00e7\u00f6z\u00fcm yol yard\u0131m hizmetleri oluyor.&nbsp;<\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Yol yard\u0131m hizmetinden faydalanmak i\u00e7in de bu hizmetin hangi durumlarda ge\u00e7erli oldu\u011fu ve nas\u0131l al\u0131nd\u0131\u011f\u0131 gibi detaylar\u0131 bilmekte fayda var. O halde gelin, yol yard\u0131m hizmeti hakk\u0131nda t\u00fcm merak edilenleri incelemeye ba\u015flayal\u0131m.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-yol-yardim-hizmeti-nedir\"><strong>Yol Yard\u0131m Hizmeti Nedir?&nbsp;<\/strong><\/h2>\n\n\n\n<p>Yol yard\u0131m\u0131 hizmeti, genel olarak s\u00fcr\u00fcc\u00fclerin yolculuklar\u0131 s\u0131ras\u0131nda kar\u015f\u0131la\u015ft\u0131klar\u0131 beklenmedik her t\u00fcrl\u00fc soruna \u00e7\u00f6z\u00fcm sunan hizmetlerin t\u00fcm\u00fcd\u00fcr. S\u00fcr\u00fcc\u00fcler; kaza, yak\u0131t bitmesi, ara\u00e7 ar\u0131zas\u0131 veya lastik patlamas\u0131 gibi durumlarda yol yard\u0131m hizmetlerinden faydalanarak k\u0131sa s\u00fcrede gerekli i\u015flemlerin yap\u0131lmas\u0131n\u0131 sa\u011flayabilir.&nbsp;<\/p>\n\n\n\n<p>\u00d6rne\u011fin uzun yolda arac\u0131n\u0131z\u0131n yak\u0131t\u0131 bitti ve bu durumdan dolay\u0131 yolda kald\u0131n\u0131z. Yol yard\u0131m hizmetlerinden yararlan\u0131yorsan\u0131z bulundu\u011funuz noktaya yak\u0131t temin edebilirsiniz. Ancak b\u00f6yle bir hizmetten yararlanmak i\u00e7in yol yard\u0131m hizmeti sahibi olman\u0131z gerekli. Yol yard\u0131m hizmetini ise yol yard\u0131m amac\u0131yla hizmet paketleri satan \u00f6zel \u015firketler veya sigorta \u015firketleri \u00fczerinden sat\u0131n alman\u0131z m\u00fcmk\u00fcn.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-arac-sigortalarinda-yol-yardim-hizmeti-var-mi\"><strong>Ara\u00e7 Sigortalar\u0131nda Yol Yard\u0131m Hizmeti Var m\u0131?<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"483\" src=\"https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/arac-sigortalarinda-yol-yardimi.jpg\" alt=\"Ara\u00e7 Sigortalar\u0131nda Yol Yard\u0131m\u0131\" class=\"wp-image-9460\" srcset=\"https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/arac-sigortalarinda-yol-yardimi.jpg 724w, https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/arac-sigortalarinda-yol-yardimi-300x200.jpg 300w, https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/arac-sigortalarinda-yol-yardimi-585x390.jpg 585w, https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/arac-sigortalarinda-yol-yardimi-263x175.jpg 263w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure>\n\n\n\n<p>Yukar\u0131da da belirtti\u011fimiz gibi sigorta \u015firketleri taraf\u0131ndan arac\u0131n\u0131za sigorta yapt\u0131rarak yol yard\u0131m hizmetlerinden yararlanabilirsiniz. Ancak burada merak edilen konu, t\u00fcm ara\u00e7 sigortalar\u0131n\u0131n yol yard\u0131m deste\u011fi olup olmad\u0131\u011f\u0131d\u0131r.&nbsp;<\/p>\n\n\n\n<p>Tabii ki ara\u00e7 sigortas\u0131 \u00e7at\u0131s\u0131 alt\u0131nda sunulan sigorta \u00e7e\u015fitleri, sigorta \u015firketlerine g\u00f6re de\u011fi\u015febilir. Ancak ara\u00e7 i\u00e7in temelde kasko ve Zorunlu Trafik Sigortas\u0131 olmak \u00fczere iki farkl\u0131 sigorta t\u00fcr\u00fc bulunur. Bu sigorta t\u00fcrleri aras\u0131ndan yol yard\u0131m hizmeti sunulan sigorta ise kasko sigortas\u0131d\u0131r.&nbsp;<\/p>\n\n\n\n<p>Zorunlu Trafik Sigortas\u0131, her ara\u00e7 sahibinin yapt\u0131rmas\u0131 gereken ve trafik kazalar\u0131 sonucunda di\u011fer ara\u00e7larda ya da \u00fc\u00e7\u00fcnc\u00fc \u015fah\u0131slarda olu\u015fan zararlar\u0131 kar\u015f\u0131lamak i\u00e7in sigorta sahibini g\u00fcvence alt\u0131na alan sigortad\u0131r. K\u0131sacas\u0131 bu sigortada esas olan, trafikte ara\u00e7lar\u0131n kaza yapmas\u0131 halinde kar\u015f\u0131 tarafa verilen zarar\u0131n kar\u015f\u0131lanmas\u0131 ve sigortal\u0131n\u0131n hasar durumuna kar\u015f\u0131 g\u00fcvence sa\u011flanmas\u0131d\u0131r. Bu nedenle Zorunlu Trafik Sigortas\u0131 poli\u00e7esi kapsam\u0131nda ek bir teminat yer almad\u0131\u011f\u0131 m\u00fcddet\u00e7e \u00e7ekici hizmeti gibi bir yol yard\u0131m hizmeti sunulmaz.&nbsp;<\/p>\n\n\n\n<p>Yol yard\u0131m hizmeti alabilece\u011finiz sigorta t\u00fcr\u00fc ise kasko sigortas\u0131d\u0131r. Kasko sigortalar\u0131 i\u00e7inde yol yard\u0131m teminat\u0131 bulunuyorsa sigorta kapsam\u0131nda yol yard\u0131m hizmetlerinden yararlanabilirsiniz.&nbsp;<\/p>\n\n\n\n<p>Ancak baz\u0131 poli\u00e7elerde yol yard\u0131m hizmeti dahil edilirken baz\u0131lar\u0131nda bu hizmeti alabilmek i\u00e7in ek prim \u00f6demek gerekebilir. Bu nedenle kasko poli\u00e7esi yapt\u0131r\u0131rken yol yard\u0131m hizmeti sa\u011flay\u0131p sa\u011flamad\u0131\u011f\u0131n\u0131 \u00f6\u011frenmek i\u00e7in poli\u00e7eyi detayl\u0131 bir \u015fekilde incelemek ve ihtiya\u00e7lar\u0131n\u0131za en uygun \u015fekilde kasko sigortas\u0131 poli\u00e7esi olu\u015fturmak olduk\u00e7a \u00f6nemlidir.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Yol Yard\u0131m Hizmetleri Nelerdir?<\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"724\" height=\"483\" src=\"https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/yol-yardim-hizmetleri-nelerdir.jpg\" alt=\"Yol Yard\u0131m Hizmetleri Nelerdir\" class=\"wp-image-9458\" srcset=\"https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/yol-yardim-hizmetleri-nelerdir.jpg 724w, https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/yol-yardim-hizmetleri-nelerdir-300x200.jpg 300w, https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/yol-yardim-hizmetleri-nelerdir-585x390.jpg 585w, https:\/\/www.mapfre.com.tr\/blog\/media\/2023\/11\/yol-yardim-hizmetleri-nelerdir-263x175.jpg 263w\" sizes=\"auto, (max-width: 724px) 100vw, 724px\" \/><\/figure>\n\n\n\n<p>Yol yard\u0131m hizmetleri, hizmetin al\u0131nd\u0131\u011f\u0131 firmaya veya sigorta poli\u00e7esi kapsam\u0131na g\u00f6re de\u011fi\u015fir. Ancak genel olarak yolculuk s\u0131ras\u0131nda s\u00fcr\u00fcc\u00fclerin ya\u015fayabilece\u011fi olumsuzluklar d\u00fc\u015f\u00fcn\u00fclerek yol yard\u0131m hizmetleri belirlenir. Buna g\u00f6re sunulan temel yol yard\u0131m hizmetlerini \u015fu \u015fekilde s\u0131ralayabiliriz:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Kaza yap\u0131lmas\u0131 veya arac\u0131n ar\u0131zalanmas\u0131 durumunda ara\u00e7 \u00e7ekici hizmeti&nbsp;<\/li>\n\n\n\n<li>Arac\u0131n yak\u0131t\u0131n\u0131n bitmesi halinde yak\u0131t temini<\/li>\n\n\n\n<li>Lastik patlamas\u0131 veya inmesi halinde lastik de\u011fi\u015fimi&nbsp;<\/li>\n\n\n\n<li>Arac\u0131n anahtar\u0131n\u0131n kaybolmas\u0131 veya bozulmas\u0131 durumunda \u00e7ilingir hizmeti&nbsp;<\/li>\n<\/ul>\n\n\n\n<p>T\u00fcm bu hizmetlere ek olarak arac\u0131n ar\u0131zalanmas\u0131 halinde konaklama veya ara\u00e7 temini gibi hizmetler de yol yard\u0131m hizmetleri kapsam\u0131nda sunulabilir.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Yol Yard\u0131m Hizmeti Hangi Durumlarda Ge\u00e7erli Olmaz?&nbsp;<\/strong><\/h2>\n\n\n\n<p>Yol yard\u0131m hizmetlerinden yararlanmak i\u00e7in kaza veya ar\u0131za gibi bir durumun ger\u00e7ekle\u015fmesi gerekir. Ancak baz\u0131 durumlarda ara\u00e7ta hasar olu\u015fsa veya s\u00fcr\u00fcc\u00fcn\u00fcn trafikte yard\u0131ma ihtiyac\u0131 olsa bile yol yard\u0131m hizmetlerinden yararlan\u0131lamaz. Bu durumlar\u0131 ise genel olarak s\u00fcr\u00fcc\u00fc hatalar\u0131 ve hizmetin kapsam\u0131 olarak de\u011ferlendirmek m\u00fcmk\u00fcn.&nbsp;<\/p>\n\n\n\n<p>Yol yard\u0131m hizmetlerinin ge\u00e7erli olmad\u0131\u011f\u0131 ilk durum, s\u00fcr\u00fcc\u00fcn\u00fcn uyu\u015fturucu ve uyar\u0131c\u0131 madde kullan\u0131m\u0131ndan kaynakl\u0131 olu\u015fan kazalard\u0131r. Uyu\u015fturucu veya uyar\u0131c\u0131 madde etkisi alt\u0131nda ara\u00e7 kullan\u0131m\u0131, kanunlar taraf\u0131ndan yasakl\u0131 oldu\u011fu i\u00e7in b\u00f6yle bir durumda ara\u00e7 kullan\u0131rken bir kaza olmas\u0131 sonucunda yol yard\u0131m hizmeti devreye girmez.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Bir di\u011fer durum ise yol yard\u0131m hizmetinin yap\u0131s\u0131ndan kaynakl\u0131d\u0131r. Yol yard\u0131m hizmeti, trafikte olabilen kaza, ar\u0131za gibi ani ve beklenmedik olumsuzluklar sonucunda devreye girer. Bu nedenle planlanm\u0131\u015f bak\u0131m ve tamirler i\u00e7in yol yard\u0131m hizmetleri kullan\u0131lamaz.<\/p>\n\n\n\n<p>Tabii ki ald\u0131\u011f\u0131n\u0131z yol yard\u0131m hizmeti kapsam\u0131nda bu durumlara ek olarak farkl\u0131 sebeplerden dolay\u0131 da hizmet kullan\u0131m\u0131nda k\u0131s\u0131tlamalar olabilir. Bu nedenle kasko sigortas\u0131 poli\u00e7enizi olu\u015ftururken ald\u0131\u011f\u0131n\u0131z yol yard\u0131m hizmetinin ge\u00e7erli olmad\u0131\u011f\u0131 durumlar\u0131 detayl\u0131 bir \u015fekilde \u00f6\u011frenmenizde fayda var.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Yard\u0131ma \u0130htiyac\u0131n\u0131z Oldu\u011funda MAPFRE Sigorta Yan\u0131n\u0131zda!<\/strong><\/h2>\n\n\n\n<p>Hem trafikte olu\u015fabilecek risklere kar\u015f\u0131 arac\u0131n\u0131z\u0131 g\u00fcvence alt\u0131na almak hem de yol yard\u0131m hizmetlerinden yararlanmak istiyorsan\u0131z MAPFRE Sigorta her zaman yan\u0131n\u0131zda.&nbsp;<\/p>\n\n\n\n<p>MAPFRE Sigorta ile arac\u0131n\u0131z\u0131 g\u00fcvence alt\u0131na almak i\u00e7in <a href=\"https:\/\/www.mapfre.com.tr\/sigorta-tr\/bireysel\/kasko-sigortasi\/\" target=\"_blank\" rel=\"noreferrer noopener\">Kasko Sigortas\u0131<\/a> yapt\u0131rd\u0131\u011f\u0131n\u0131zda \u00e7ekici hizmeti, lastik de\u011fi\u015fimi, teknik servis gibi yard\u0131m hizmetlerinden yararlanabilirsiniz.&nbsp;<\/p>\n\n\n\n<p>MAPFRE Sigorta\u2019n\u0131n Kasko Sigortas\u0131 ile sundu\u011fu yard\u0131m hizmetlerini \u00f6\u011frenmek i\u00e7in size en yak\u0131n <a href=\"https:\/\/form.mapfre.com.tr\/iletisim\/formlar\/#\/acenteler\" target=\"_blank\" rel=\"noreferrer noopener\">sat\u0131\u015f acentemizle<\/a> ileti\u015fime ge\u00e7ebilirsiniz. Saniyeler i\u00e7inde ihtiya\u00e7 ve taleplerinize en uygun kasko poli\u00e7esi olu\u015fturmak i\u00e7in de <a href=\"https:\/\/kasko.mapfre.com.tr\/auto\/#\/customer-info\" target=\"_blank\" rel=\"noreferrer noopener\">kasko teklif sayfam\u0131z\u0131<\/a> ziyaret edebilirsiniz.<\/p>\n\n\n\n<p>MAPFRE Sigorta<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Yol yard\u0131m hizmeti nedir ve nas\u0131l al\u0131n\u0131r? Yol yard\u0131m hizmetleri neleri kapsar? T\u00fcm bu sorular\u0131n cevab\u0131 blog yaz\u0131m\u0131zda!<\/p>\n","protected":false},"author":3,"featured_media":9459,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,887],"tags":[911,914],"class_list":["post-9456","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-otomobil","category-yasa","tag-oto-yasam","tag-yol-asistani"],"_links":{"self":[{"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/posts\/9456","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/comments?post=9456"}],"version-history":[{"count":3,"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/posts\/9456\/revisions"}],"predecessor-version":[{"id":9470,"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/posts\/9456\/revisions\/9470"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/media\/9459"}],"wp:attachment":[{"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/media?parent=9456"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/categories?post=9456"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mapfre.com.tr\/blog\/wp-json\/wp\/v2\/tags?post=9456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}