Claims Process

Call us at

0850 755 0755

You can call our Customer Center on 0850 755 0755 for details about your claims.

Certified civil registry extract
Medical report describing the cause of death or burial permit certificate
Certificate of inheritance
Declaration of absence to be obtained from court in case of disappearance
If the cause of death is traffic accident, accident report and autopsy report, if any
If the cause of death is a disease, hospital reports regarding the date when the disease was diagnosed, epicrisis report, health record
Tax and transfer letter
ID copy of beneficiar(ies)

Letter of application including the indemnity claim and ID photocopy
Disability report to be obtained from a state-owned general hospital
In case of disability as a result of accident, accident report showing how and when the accident happened in addition to these documents

Letter of application including the indemnity claim and ID photocopy
Medical report, relevant invoices and drug packaging clippings (the medical report is the temporary disability report to be obtained from State Hospitals or the SGK-Social Insurance Institution)
Accident report

Letter of application including the indemnity claim and ID photocopy
Epicrisis report relating to the person’s disease, biopsy result, pathology result, health record, etc.