Social Responsibility Policy

Social responsibility allows the company’s business interests to be reconciled with
the legitimate interests of the different
stakeholders that may be affected, and also
assumes the impact of the company’s
activities on the community in general
and the environment.
Social responsibility allows the company’s business interests to be reconciled with the legitimate interests of the different stakeholders that may be affected, and also assumes the impact of the company’s activities on the community in general and the environment.
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The present Corporate Social Responsibility Policy (hereinafter, “CSR Policy”) intends to establish a reference framework, from which any MAPFRE GROUP company can develop and strengthen socially responsible behavior, regardless of the way — conventional and/or digital — the business is carried out and the country it operates in, locally adapting any actions that are necessary for compliance with it.

Nine general principles for action related to:

  • Compliance with International Commitments relating to Social Responsibility, subscribed to by MAPFRE.
  • Compliance with current national and international laws and regulations in all countries that the Group operates in, adopting complementary international rules and guidelines such as those established by the OECD and International Labor Organization (ILO) agreements, wherever there is not a sufficient or appropriate legal framework.
  • Maintaining corporate governance practices.
  • Communication and dialog with all stakeholders.
  • Commitment to transparency, as a way of conveying and generating trust and credibility among our stakeholders.
  • Commitment to Human Rights.
  • Fiscal responsibility.
  • Conservation and promotion of the Environment.
  • Promotion of social responsibility.
  • Six specific principles of action related to: employees, shareholders, suppliers, distributors, customers and society.

Social Responsibility Policy (488 KB)