Sustainable Value Creation Model

MAPFRE has an integrated corporate social responsibility model in line with its Corporate Principles and Business Principles along
with its vision, mission and values.
The model allows for sustainable value
creation by the Group, taking into
account the trust-based relationships
with stakeholders.
MAPFRE has an integrated corporate social responsibility model in line with its Corporate Principles and Business Principles along with its vision, mission and values. The model allows for sustainable value creation by the Group, taking into account the trust-based relationships with stakeholders.
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To guarantee compliance with all legal obligations and commitments made in the CSR field.
To promote ethical behavior in organizational management and business development.
To ensure transparency, as a way of conveying and generating trust and credibility with our stakeholders.
To maintain corporate governance practices based on ethics, business transparency and diversity.
To establish equitable relationships with stakeholders, mainly those included in the company’s mission statement.
To manage the commitments made by signing the company up to initiatives, both international and local, which are considered benchmark sustainable development projects.
To promote the Group’s active involvement in environmental issues in order to help preserve the environment within which it operates.
To be transparent about CSR activity, reporting annually on the performance of initiatives in this field, using international standards for this purpose.
Clearly understanding the Group’s role in society, beyond its commercial activity, MAPFRE promotes and collaborates in general interest not-forprofit activities, chiefly carried out with Fundación MAPFRE.

Sustainable value creation model for the MAPFRE Group